PERSONAL DATA PROTECTION LAW

As Falcon Hotel, we place the principle of sustainability at the center of all our activities with environmental and social responsibility awareness. We aim to contribute to the future by using natural resources efficiently, minimizing waste and supporting local communities.

SCOPE AND PURPOSE

This Policy aims to make regulations regarding the processing by FALCON HOTELS of personal data obtained directly or arising from legal, commercial or financial relations with the customers, personnel and real or legal persons with whom the company named (FALCON HOTELS) i.e. VOLKAN TURİZM İNŞ. TİC. A.Ş. communicates and interacts, within the scope of the PDP Law No. 6698 and the PDP Policy Book, and to determine, declare and announce the conditions to be complied with.

LIABILITY TO INFORM

Within the scope of the Law No. 6698 on the Protection of Personal Data (LPPD) that entered into force on 07.04.2016, the personal data processed by FALCON HOTELS, its customers, its employees and the real or legal persons with whom they communicate and interact, must be legally regulated due to the obligations and requirements imposed by the legislation.

FALCON HOTELS pays utmost attention and care to the principles of personal data security and confidentiality of its customers, personnel and the relevant persons with whom it communicates and interacts. During the provision of services, priority is given to the personal data security of the relevant persons.

According to the provisions of the above-mentioned law, any personal data (including special personal data) that can be related to a natural person is considered as personal data within the scope of the PDP Law. These personal data are processed by FALCON HOTELS, as the Data Controller, with the methods detailed below and within the limits prescribed by the legislation.

“Processing of Personal Data” refers to any operation performed on data, such as obtaining, recording, storing, preserving, changing, reorganizing, disclosing, transferring, taking over, making available, classifying or preventing the use of these data, either fully or partially by automatic means or, provided that it is part of any data recording system, by non-automatic means.

PURPOSE AND LEGAL BASIS OF PROCESSING PERSONAL DATA

Personal data may be collected by FALCON HOTELS electronically or physically, in accordance with the legislation, by automatic or non-automatic methods, such as registration on the platform, telephone, fax, e-mail, SMS and other social media channels, mobile applications, in writing or verbally, including audio and video recording.

Within the framework of Article 5 of the KVKK No. 6698

a) Explicit consent of the data owner,

b) It is clearly stated in the laws,

c) It is necessary for the protection of the life or physical integrity of the person or another person who is unable to give his consent due to a physical impossibility or whose consent is not legally valid,

d) It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or execution of the contract concluded with FALCON HOTELS as a result of approval and/or signature,

e) It is necessary for FALCON HOTELS to fulfill its legal obligations,

f) It has been made public by the relevant person personally,

g) Data processing is mandatory for the establishment, exercise or protection of a right,

h) Data processing is mandatory for the legitimate interests of FALCON HOTELS, provided that it does not harm the fundamental rights and freedoms of the person concerned.)

and again under article 6

a) Explicit consent of the data owner,

b) In other cases stipulated by law.

Personal data is processed in accordance with the specified personal data processing conditions and purposes.

SHARING AND TRANSFER OF PERSONAL DATA

Personal data of the relevant person may be shared and transferred by FALCON HOTELS, provided that the necessary electronic and physical security measures are taken, with domestic/international solution partners, project partners, program and cooperation partners, supplier companies, institutions and organizations, independent auditing organizations, banks and financial institutions, other companies, individuals and organizations from which assistance and support are received, and consultancy firms such as lawyers, financial advisors, law, IT, quality and financial advisors, and upon request by official institutions and organizations in cases deemed mandatory by the legislation, as a requirement of FALCON HOTELS's activities and responsibilities. These sharing and transfer transactions are also valid for abroad.

FALCON HOTELS may transfer, process and store the personal data of the relevant person in other electronic environments such as storage, archiving, servers receiving information technology support, hosting companies, programs, cloud computing located in Turkey or in other countries, especially in EU countries, USA, UK, provided that the necessary security measures are taken.

METHOD OF COLLECTION OF PERSONAL DATA Personal data of the relevant person; all agreements/information forms and other documents signed with approval and/or acceptance, approval, acceptance and notifications made with electronic approval and/or signature, FALCON HOTELS's administrative center, physical environments, call centers, websites, mobile applications, internet transactions, social media and other public areas, user interviews, scanning of judicial records, market research, Identity Sharing System, SMS, digital applications made to websites, mobile applications, written/digital applications made to sales teams, call center, etc. and data obtained verbally, in writing, visually, in audio recordings or in electronic environments through which the relevant person is contacted or may be contacted in the future are collected completely or partially automatically or as part of any data recording system and stored by taking into account the statute of limitations in accordance with the relevant legislation.

Personal data collected by FALCON HOTELS for the above-mentioned legal reasons may be processed or transferred in line with the previously explained purposes of this policy, taking into account the personal data processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698.

USER RIGHTS

(According to Article 11 of the Personal Data Protection Law No. 6698)

Regarding their personal data, the persons concerned can contact FALCON HOTELS via the following e-mail address:

1) Learning whether it has been processed or not,

2) Requesting information if it has been processed,

3) Learning the purpose of processing and whether it is used in accordance with its purpose,

4) Knowing the third parties to whom the data is transferred domestically or abroad,

5) Request correction if it is processed incompletely/incorrectly,

6) Requesting the deletion, destruction or anonymization of personal data if the reasons requiring the processing of personal data are eliminated,

7) Request notification of the actions taken against third parties to whom the data was transferred, in accordance with the above-mentioned clauses (5) and (6),

8) Object to any adverse results arising from analysis by exclusively automated systems,

9) To request compensation in case of damages due to unlawful processing.

And has other rights written in the legislation.

DATA CONTROLLER TO WHICH APPLICATION CAN BE MADE UNDER THE LAW

FALCON HOTELS Data Controller is the person registered in the VERBIS system at www.kvkk.gov.tr.

Within the scope of the rights mentioned above, the relevant person may send his/her requests, complaints and suggestions to the address of FALCON HOTELS stated below, either by personal application or through a notary public, or by specifying the e-mail address provided by the user during account opening and registered on the website, to the e-mail address stated below.

Applications must include name, surname, Turkish identity number, residence or workplace address for notification, mobile phone number, e-mail address and the subject of the request, and information and documents related to the request must also be attached to the application.

The official language for correspondence with FALCON HOTELS is Turkish. Therefore, it is essential that all applications, correspondence, problems, complaints and suggestions are written and sent in Turkish.

If the application is sent in writing and physically, the signature must be in wet ink.

Responses to requests, problems, suggestions and complaints are not subject to a fee as a rule. However, if there is an expense, charge or other cost related to the response to be given, FALCON HOTELS reserves the right to request fees within the scope of KVK Regulations or the tariff determined by other authorities.

For more detailed information or for your problems, requests, suggestions and complaints regarding the Personal Data Protection Law, please contact us at the contact address below.

You can also obtain the KVK Policy book from FALCON HOTELS.

FOR YOUR PHYSICAL AND WRITTEN APPLICATIONS:

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